Pharmacy Mobile Alerts Terms and Conditions: The Terms and Conditions below go into effect on March 3, 2025. If you continue to use our Pharmacy Mobile Alerts service after the effective date, you will be deemed to have agreed to the changed Terms, including understanding that disputes will be arbitrated. This agreement to arbitrate means that both you and Lemon Pharmacy waiver your/its respective rights to a jury trial.

Last Updated: March 3, 2025

Pharmacy Mobile Alert Baskets

At your Pharmacy, we want to make it easy for you to track your prescriptions and services. That’s why we provide a service that lets you receive mobile alerts including text and push notifications. If you sign up for this service, you’ll receive mobile notifications with important pharmacy information, including:

• When your prescriptions are ready for pickup or refill
• Updates on your medication orders
• Alerts about other healthcare services you might be interested in

We hope that signing up for mobile alerts will help you manage your prescriptions with just a glance at your phone. Connecting with us through mobile alerts also makes it easier for us to tell you about important medical information like generic medicine alternatives and coupons that can help cover your medical expenses.

We want to message you about the things you care about, so we’ve categorized our types of messages into different baskets that you can choose from, which may include:

• Pharmacy orders: this will include refill and expiration reminders, prescription pickup information, and appointment notifications, etc.
• Care: this will include seasonal flu shot reminders, immunization information, and other healthcare service messages to help you manage your pharmacy needs.
• Deals & Discounts: this will include things like pharmacy rewards, co-pay coupons, and, in certain scenarios, information about generic medicine alternatives or other healthcare information to help manage a specific condition or your general pharmacy needs.

How Do I Sign Up for Mobile Alerts ?

You can sign up for mobile text alerts at our pharmacy.

You can also opt-in to mobile alerts online

You can opt-out of receiving any of these messages, by replying STOP

By signing up for mobile alerts, you acknowledge that alerts may include information about your prescriptions or other PHI. We recommend that you password protect your phone to help prevent your PHI from being seen by someone else. Please be aware that mobile alerts are not a secure method of communication. By choosing to receive PHI via mobile alert, you accept the risk that some PHI could be seen by someone other than you.

Consent is not a condition of purchase, receiving pharmacy services, or account registration. Message and data rates may apply, depending on your cellular service provider.

Frequency varies based on your pharmacy orders and services.

Keep your phone number updated, PLEASE!

By enrolling in mobile alerts, you agree to notify Lemon Pharmacy if your contact information should change. It is important to update your local Pharmacy when your phone number changes because if you do not notify us, there is a risk that messages intended for you will be sent to and seen by someone else. In this case, we cannot be responsible for messages, and the content of these messages, being shared with someone else. Please keep your phone number updated!

To update your phone number, you can speak with any pharmacy team member.

Modification, Suspension, and Termination

We reserve the right to modify, suspend, or terminate the mobile alert service, or your right to receive mobile alerts at any time for any reason, without prior notice. We reserve the right to update these Terms from time to time by notifying you of such changes by any reasonable means, including by posting revised Terms through the Sites. Any such changes will be effective immediately upon being posted on the Sites. The “Last Updated” legend at the top of this page indicates when these Terms were last changed. Your continued use of the mobile alerts service after we post any such changes constitutes your acceptance of the modified Terms. Mobile alerts are also subject to termination if your wireless service terminates or lapses. We shall not be liable to you with respect to any termination or suspension. We reserve the right to modify the format or features of the mobile alerts at any time.

Disclaimers and Limitations

We strive to provide accurate and timely mobile alerts but we do not guarantee the accuracy, completeness, or availability of the information provided through mobile alerts. In addition, the Pharmacy Mobile Alert Services may contain typographical, pictorial, and/or other errors, deficiencies, or inaccuracies and may not be complete, correct, reliable, useful, suitable, accurate, timely, or current. We assume no responsibility for any such errors, deficiencies, inaccuracies, or omissions on or in any of the Pharmacy Mobile Alert Services and do not guarantee that they will be corrected.

You acknowledge that mobile alerts are not a substitute for professional medical advice, diagnosis, or treatment. You should always consult your healthcare provider for specific medical advice.

We shall not be liable for any damages or losses arising from your reliance on mobile alerts or the interruption, suspension, or termination of the mobile alerts service..